1. Socially distant check-in
Paperless, person-less and even key-less – that’s how check-ins are expected to vary within the new era of travel. instead of greeting reception staff within the lobby, hotels are now introducing check-in procedures that allow guests to see in on their smartphones. Some hotels are even fixing digital keys on their own apps. This way, guests can access their room and even order room service to their door with none contact.
For hotels that are still using lobby check-ins, you’ll see front desk partitions, hand sanitising stations, and physical distancing measures throughout the hotel including in elevators and restaurants. Staged arrivals and departures to stop groups within the lobby also will be more common.
2. Cleaner than ever
Cleanliness has always been one among the foremost important parts of a hotel stay – but it’ll be hyper-vigilant within the future. Hotels will even undergo audits with criteria for cleanliness to make sure compliance with these protocols. Transparency around cleaning and hygiene protocols are going to be essential for giving travellers peace of mind to remain at hotels again.
3. a special dining experience
But it’s going to become a thing of the past within the post-COVID-19 world. Physical distancing is difficult to take care of as guests crowd round the food stations, and therefore the communal handling of utensils and food is just too risky. It doesn’t mean they need to disappear forever though. Buffets are more likely to be manned by servers and offered at staggered times to scale back crowding.
It’s all to minimise guest contact and stop cross-contamination. It could also mean the top of in-room minibars, while room service will become meals dropped outside your door.
Hotel restaurants also are evolving, with tables faraway from venues to make sure guests can maintain physical distancing. The plus side?
4. Services will change
If you’re keen on using hotel amenities like pools and gymnasiums , that’s all close to change too. Once they’re open again, it’s likely there’ll be scheduled time-slots introduced. Guests will got to book a slot to use gyms and pools, to make sure physical distancing is maintained.
These areas also will got to undergo extensive and constant cleaning. Spa services also will change, with limited services (you likely won’t be ready to get a facial for a while), and a first-come-first-served structure. in order that sauna might be all yours for a session.
5. More communication
Until travel starts up again, hotels are going to be doing all they will to remain in touch with guests and encourage future travels. Plus they’ll want to speak about all the new protocols they’ve implemented to offer guests a easier experience. Clear communication with guests are going to be crucial within the new era of travel.
6. Staying local
With travel restrictions in situ all round the world, many of us are watching staycations to scratch their travel itch this year. More travellers also will want to support their local communities who are hit hard with business closures and restrictions during the pandemic. Head to our wellbeing page to find out more about the protocols and changes we’ve made to assist our guests travel with peace of mind.